Frequently Asked Questions

Why choose Master Pools?

We have over 35 years experience in the pool industry.  We are courteous and reliable.  We stand behind our work 100% and will make sure you are happy before we leave. We will do what it takes to make our customers happy. It’s that simple.

When can I open my pool?

You can open your pool whenever is convenient for you.  We operate on a first call, first serve basis.  Should you need a specific day, please be sure to call at least 10 days in advance to ensure we can accommodate your request. Want more information? Read our blog post about it.

Can I make my pool a salt pool?

Yes!  We offer a full line of salt generation systems.  You can install just a basic system or a system that controls your entire pool.  We can install just what you need.

How often should I backwash my sand filter?

Sand filters should be backwashed at least once a month.  Please follow all instructions when backwashing your filter.  Failure to turn off your filter before moving the control handle could result in catastrophic filter failure.

Does Master Pools sell chemicals?

Yes!  From algaecide to chlorine, we can provide all the chemicals needed to ensure your pool remains in its optimal condition.

I have a leak but don’t know where..

We are experts at finding and correcting leaks in your pool. Whether the leak is hiding in your light, around your stairs, or under your concrete deck, we can find it and fix it right.

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